What Does a UX Audit Include for a SaaS App? Scope, Deliverables and Report
A SaaS UX audit includes a review of usability, onboarding flows, accessibility, UX and UI consistency, visual design and deviations from standards, delivered as a prioritized report with solutions and best-practice examples. It finds and ranks the problems. It does...
How Do I Know If My SaaS Product Has UX Problems? 9 Signs and How to Check
Your SaaS product probably has UX problems if people sign up but never reach a first result, if support keeps answering the same “how do I…?” questions, or if users abandon tasks that should take a minute. The fastest way...
7 Proven SaaS UX Design Steps Startups Can’t Afford To Skip
Here’s something I keep running into. In my last three conversations with founders and product owners, every single one wanted to rush through the SaaS UX design process. Their reasoning was simple: “Design is slowing us down. Let’s just build.”...
SaaS UX Audit Checklist: 40 Things to Check Before a Redesign
When did you last run a SaaS UX audit on your product? Picture this. Your SaaS has a great launch day, but a few months later the bad reviews start coming in and you can’t tell why. Your marketing still...