Onboarding UX Services for optimal onboarding experience

First impression of your new user will always be the onboarding process of your SaaS product. If you can’t make your first-time users happy, you are losing at least 40% of your premium users on the table. Onboarding is not about just putting few slides on your Mobile App or SaaS Product, but it depends on the progressive onboarding flow and integrated help for your existing users too. Let us help you with Onboarding UX and put your product in high shelves of User Experience.

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  • UX Consultation Client
  • Onboarding UX Client
  • Onboarding User Experience Client
  • UX Consultation Client
  • UX Consultation Client
  • UX Consultation Client
  • UX Consultation Client
  • UX Consultation Client

25+ tailored landing pages build for Businesses and Startups in past 6 months

uxAuditIllustration

We were getting confused reviews from users and support issues in the onboarding and signup of our “Two Minutes Report” SaaS Web App. ProDesign redesigned the whole user journey in a simple and personalized experience divided in digestible steps.

zeshan usmani onboarding ux client

Paul, CEO

TWO MINUTES REPORT

Why is Onboarding UX important?

Reasons why you should help guide your new users to have lasting first impressions.

activation Rate

Increased user activation rate:

Smooth user onboarding flow ensures that your users can start using your app smoothly. Most of the new SaaS Startups fail in this stage. Poor user feedback starts piling up if you skip a streamlined user onboarding process.

Avoid Low user engagement rate: 

Gamification and personalization elements encourages users to complete their onboarding tasks and keep coming back to your product to use new features of your SaaS Product. You need to convert them to premium and embed your product in their habits.

Complicated Steps
Complicated Steps

Two Minutes Report had few connection steps that were taking users out of its usual flow and outside of their product.

First Signup Screen problems
First Signup Screen had 4 problems

SkilledScore was an AI score calculator for job seeking young professionals but the first signup screen had at least 4+ issues.

User needs will end in personalized onboarding: 

Contextual onboarding makes sure that we give users a personalized user onboarding experience which suits their needs perfectly. We designed onboarding UX flow for TwoMinutesReport (Product Hunt Top Product) in the same way

Increased customer lifetime value:

Better Onboarding UX design will increase the customer lifetime value via higher engagement. A great onboarding experience will make a lasting mark on your product’s first time user, and they might ultimately become your lifetime customers.

lifetimeValue
Higher user retention rates

Effective onboarding ensures Higher user retention rates:

Poor onboarding user experience is the roadblock for your first time users to even use your product. So onboarding UX is critical in first-time user experience and will affect user retention

 Onboarding Experience for SkilledScore

Few of our recent design and development projects for our long-term clients

57%

Increase in User Satisfaction

3x

Increase in Conversion

25+

SaaS Product Redesign

35+

Monthly Recurring Revenue in First Launch Month

Pricing for Onboarding UX

Let’s improve user engagement, user satisfaction and remove usability and UX issues from your digital product

Onboarding Audit

Custom Design for your page

$350

  • UX Audit for Onboarding

  • Onboarding UI Patterns (Industry Standards)

  • Personalization Ideas

  • Onboarding UX best practices

  • Time frame (3 Days)

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Audit + Onboarding Design

Audit + Redesign for Onboarding Process

$1500

  • UX Audit for Onboarding

  • Onboarding UI Patterns (Industry Standards)

  • Design for SaaS Onboarding Flow (Figma) (up to 8 screens)

  • Design Revisions (2 revisions)

  • Personalization Ideas

  • Time frame (7-10 Days)

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Have a custom project in mind

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Frequently asked questions

Why do you need a better user onboarding ux?

Only 40% of Digital Products enjoy a positive onboarding experience. First interaction of users with your Product would be onboarding. They will try to signup to your product and start using it. 

Why do you need a new onboarding flow?

55% of customers would stop using a dur user can’t use the product in the first few minutes of interacting with it, they will never use it again.

I am using a video to everything, I don’t need Onboarding UX?

Most users skip the images and videos that are played in the onboarding process. 74% of potential clients will explore other solutions if your onboarding process is complicated. Integrating help and onboarding in each process of your SaaS product/Mobile App will ensure a great onboarding ux.

How much time it will take to build a great user onboarding experience?

It will take minimum 3 days to perform a UX Audit of your new user onboarding. If needed, we will redesign and improve your onboarding process. Helping the user at every step of the process until she becomes a pro user of your product.

How we’ve helped Top SaaS Products on ProductHunt

Below are the services we offer for landing page design and development

Don’t have a UX Designer on your team!

We mostly start with a UX Audit of your SaaS Product to find out UI patterns, usability, and visual design issues in your product. We did a micro UX Audit for the onboarding process to see the initial onboarding issues within the TwoMinutesReport SaaS product.

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UX Audit
57%

Increase in User Satisfaction

3x

Increase in Signups

25+

SaaS Product Redesigns

35+

Monthly Recurring Revenue in First Launch Month

First-time User Experience

TwoMinutesReport onboarding UX flow had too many confusing steps, and it was making new users frustrated. We made sure that your app onboarding is smooth, personalized, and guided users in the right direction to streamline the signup process.

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First-time User Experience
57%

Increase in User Satisfaction

3+

Increase in Conversion

25+

SaaS Product Redesigns

35+

Monthly Recurring Revenue in First Launch Month

Onboarding Redesign

We upgraded the old design to an optimized onboarding design where we removed extra questions asked at the start along with simple personalized flow for different use cases. The user interface was kept simple and had a floating HELP button to provide contextual help at every point.

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Onboarding Redesign
57%

Increase in User Satisfaction

3X

Increase in Conversion

25+

SaaS Product Redesigns

35+

Monthly Recurring Revenue in First Launch Month

Personalized Templates

Users were having problems with the connection to Facebook and other API while signing up. We made sure that all options are clear and visible and once a user is connected to Facebook API, they will get Facebook reporting templates to easily start using the TwoMinutesReport.

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Personalized Templates
57%

Increase in User Satisfaction

3X

Increase in Conversion

25+

SaaS Product Redesigns

35+

Monthly Recurring Revenue in First Launch Month

Let’s design a better onboarding process

Get your onboarding questions asked?

How you can do design a great user onboarding for SaaS and Mobile Apps?

How we’re different from agencies, freelancers? (hint: we’ve 20 years of Experience!)

Don’t look like 100’s of other SaaS Web App, get a custom onboarding design.

Skilledscore onboarding had 10+ usability issues, which we found in the UX Audit report from ProDesign. They redesigned with best practices for onboarding, and it blew our first time user reviews. We have got 35 Premium users signed up in the first month of launching the SaaS AI product.

M.Bilal, CTO

SkilledScore AI

We were getting confused reviews from users and support issues in the onboarding and signup of our “Two Minutes Report” SaaS Web App. ProDesign redesigned the whole user journey in a simple and personalized experience divided in digestible steps.

Paul, CEO

TWO MINUTES REPORT

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We focus on fewer projects to craft amazing digital products

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