Refine the SaaS User Experience with UX Audit

One of our past UX audits surfaced 17+ usability issues in a single onboarding flow alone — issues that, once fixed, helped that product reach 25,000+ free users in its first month post-launch. Don’t have much time to revamp your Startup, SaaS Product or Website. An audit report can reveal actionable insights that can be redesigned or fixed easily. . 80% of the customers are willing to pay more for a better customer experience. Across ProDesign’s own landing page and product design projects, we’ve seen conversion rates improve by up to 3x. Don’t make your users frustrated, avoid confusing interfaces and information architecture and get 5-star ratings.

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20+SaaS Startups used our UX Audit services in the past 6 months

uxAuditIllustration

3 months with ProDesign Product Design team were amazing. They transformed our boring landing page and poor onboarding to stunning UX flows and user-friendly interfaces. UX Audit was the starting point.

zeshan usmani

Zeeshan Usmani

SkilledScore

Why do you need UX Audit?

Audit will help you find user’s pain points without wasting time

recent-added-newFeatures
Urgent Fixes

When selected on Going the icon of completion area or input field should be disabled Found the same behavior in other areas

By UX Consultant

Recent added new Features

Adding new feature or New Flow in your Product, it’s time for a UX Audit. If you are trying to add a new feature or new flow to your Product or App, then it’s the best time to bring up a UX Audit. User behavior might change when introducing new paths or features into your app.

Don’t have much time for detailed UX research

UX Audit takes time, and you need proper user research if you do a thorough UX audit. We will save hours of your time and cost along with poor user experience and will show you ways to fix user journey and usability issues.

uxResearch
Good

Bottom Navigation must be on same level and consistent across whole onboarding process.

By UX Consultant
Accessibility Issues
Accessibility Issues

Sequence of the input fields is off. There are at least 5 accessibility issues with this add project form

By UX Consultant

Don’t have a budget for a whole Product redesign?

A whole product revamp takes your two most valuable resources, 1) Time and 2)Money. Complete Product revamp might take 3 months and cost you around $5K-10K. In this situation, you can improve UX quickly by conducting an UX audit

User’s having problems with onboarding user experience?

One of my German clients was getting poor user reviews on Google Play Store, and the only reason behind was a small Bluetooth connectivity issue with their Smart Sofa App and the physical product itself. So fixing onboarding UX flows can be one promise of a UX Audit.

Possible Improvements
Possible Improvements

Tell the users what this level 2 actually means right on the front, don’t use click to reveal here (No hidden information)

By UX Consultant
Ideas
Ideas

  • Input field text limit is not letting user fill more than 30 characters in name

  • Vertical Spacing is off in more than 10 places in the onboarding flow

By UX Consultant

Don’t have a team of UX experts?

If you don’t have a professional UX designer in your team then you really need UX audit to build a seamless experience across multiple devices, mediums and ensure smoother user experience. Hiring a permanent UX Designer is costly when you are an early startup and trying to launch an MVP

Having Low User Retention and User Satisfaction!

Our UX Audit service is the answer if your users are leaving just after signup, or they are not satisfied with your product. If you want to improve your user satisfaction levels then your Website or App UX Audit is essential to gather insight for your product that will help you raise the bar.

Urgent Fixes
Urgent Fixes

  • When selected on Going the icon of completion area or input field should

  • Disabled buttons are not properly colored, they are the same

By UX Consultant

How we conduct UX Audit?

We provide you with a holistic review of your product accessibility, usability, user flow and UX design issues

Before we dive into the audit process, we will first have a 1-1 Zoom call to understand your product and business goals, current issues or user complaints along with areas of improvement. We might ask you about your competitor’s products or websites.

 Understanding your product/domain

01First Step

02Second Step

Next in the UX audit process, we will look at the higher level user flow issues and usability issues that can be easily fixed with less effort and time. This is a very important step, and it will reveal navigation issues in your digital product. Do you have a flow map or site map?

Review user journey/ user flow issues

Next we will look for inconsistencies and problems in your UI Design that are not in-line with UI Design patterns or standards and provide you better examples for other successful products. We will include the screenshot of best practices inside the audit report. 

Heuristic Evaluation + UI Audit

03Third Step

04Fourth Step

We will share user interface best practices and examples by sharing design patterns, other product’s design screens and user flows. Design solutions are highlighted in our in-depth UX audit to not just tell you the problems, but how to fix those pain points your users are having right now.

Audit service includes solutions with examples

We will share a video design review along with comprehensive UX Audit reports (PDF) to make informed decisions to solve product problems and increase user retention and identify areas to improve overall user experience in short time. Deliverables for UX Audit will be a detailed Video + Actionable PDF with list of UX improvements. It takes 7 days to 2 weeks for a comprehensive UX audit

 Audit Findings with UX analysis Report

05Fifth Step

Our latest UX UI Design work

Audit will help you find user’s pain points without wasting time

+96%

Traffic Increase

3x

Conversion

24%

Higher Leads

80+

Google Page Speed

Pricing for UX Audit Services

Let’s improve user engagement, user satisfaction and remove usability and UX issues from your digital product

For specific Product section improvement

  • Site Map / User Flow Review

  • Visual Design, Accessibility and Usability issues

  • Onboarding UX Flow Analysis

  • Forms and Signup

  • Video Report (3 minutes Video)

  • Solutions for UX Usability Issues (PDF)

  • Time frame (3 Days)

2 Spots Left (this month)

For holistic Product Experience improvement

  • Site Map / User Flow Review

  • Visual Design, Accessibility and Usability issues

  • Onboarding UX Flow Analysis

  • Forms and Signup

  • Product Landing Page/Website Audit

  • UI Patterns inconsistencies / Deviation from Standards

  • Customer Feedback Observations / User Reviews

  • Video Report (5-10 minutes Video)

  • Solutions for UX Usability Issues (PDF)

  • Conversion Optimization Issues

  • Time frame (1 Week)

1 Spot Left (this month)

Just take 15-minutes off today and discuss with us

Have a custom project in mind

Email for One-time Project

How can we fast-track your digital expansion?

Our design agency can help you make your ideas become a reality.

Don’t have a UX Designer on your team!

We have helped numerous firms, early startups build design solutions and worked as their product design team. Normally, it takes 3 months to 6 months to ensure that you have a user-friendly MVP with superior UX. We can also help revamp your product’s digital experiences with Design Systems.

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UXConultancy
+57%

Traffic Increase

3x

Conversion

25+

SaaS Redesigns

35+

MMR in First Month

Seamless Digital Product Design

Why we are a top-rated team of product designers because we are a tech-enabled product team that can seamlessly work alongside your product development team, so you are in safe hands with every step of your product stage.

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ProductDesignServices
2

Senior Product designers

2+

Junior Designers

1.3+

UI Screens Designed

25+

SaaS Redesigns

Landing page Design & Development Services

Building a successful brand for your startup is not an easy job. We ensure that your product web design/ landing pages are conversion rate optimized and help you get more leads and business.

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LandingPageDevelopment
+96%

Traffic Increase

3X

Conversion

24%

Higher Leads

80+

Google Page Speed

User Research and Product Design Strategy

Our design studio will evaluate your existing product to provide you with valuable insights, help you with a better digital strategy for information architecture, SEO, content, features matrix and help you win product discovery phase. Get production ready UI Designs for your developers.

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UIUXDesignServices
+60%

User Satisfaction

3X

Conversion

1.0K+

UI Screens Designed

5.6K

Usability Issues Found

New to SaaS UX? Read our practical guide to SaaS UX design for the full 6-step process, common mistakes, and real results.

Frequently asked questions

Do you offer audit for e-commerce UX?

Yes, we will help you improve conversion rates and reduce cart abandonment by conducting UX review and conversion rate optimizations. We will compare your ecommerce website with standard and best performing website and will be conducting user testing and usability testing to access your website’s performance. 

What information does your audit provide inside the report?

Usability, accessibility, onboarding flows, deviations from standards, UX and UI problems, visual design issues along with solutions and best practices examples to make your product or service user-friendly. It will also list the framework used for UX Audit analysis.

Do you offer Website UX Audits?

Yes, we have recently audited and redesigned landing pages and websites of three U.S. AI Startups. Website audit will enhance user engagement and conversion issues.

What is the difference between Micro UX Audit and Detailed UX Audit?

Micro UX Audit will be focused on one flow or part of your digital product. Detailed UX Audit will reveal deep experience insights and include the UI and UX Audit of your whole product from User Onboarding to check out and includes all the different product sections of your product. Detailed UX Audit will take at least 7 to 10 days.

How much does a SaaS UX audit cost?

A Micro UX Audit is $1,499 and takes 3 days. A Detailed UX Audit is $2,999 and takes at least 7 to 10 days, covering your whole product from onboarding through checkout.

How long does SaaS UX design take?

Design timelines depend on scope: a Micro Audit is 3 days, a Detailed Audit is 7-10 days, and a full SaaS UX design engagement (audit through design system) typically runs 3-6 months depending on product complexity.

What makes the best UX audit agency for SaaS startups?

Look for a dedicated audit deliverable (not just a redesign pitch), a clear split between quick-scope and full-product audits, named case studies with real client results, and a process that starts with diagnosis before any design work begins.

Let’s improve your Product’s User Experience

Book a demo and discovery call to get a look at:

Get answers to your questions today?

Let our senior UX auditors pinpoint exactly where your product is losing users.

How is a UX audit different from hiring an agency or freelancer? (hint: no redesign guesswork — just a prioritized fix list)

Prioritize UX audit to identify onboarding issues and areas for improvement

Muhammad Ahsan’s expertise in SaaS UX Design & Product Design proved invaluable in transforming our Plotter Data Analysis App Dashboard. While designing SaaS Dashboard design, they showcased a remarkable ability to solve information architecture issues of my analytics dashboard and pointed out many UX problems in UX Audit session

Chris Cronin

CEO, Plotter.us

We hired M. Ahsan’s expertise for UX Audit sessions with our in-house Design team after hearing superb evaluations about his UX Design skills. We dove into the subtleties of SAAS Dashboard UX and landing page optimizations in seven insightful sessions. M. Ahsan’s suggestions have been crucial in refining our user experience methods, making each session a worthwhile investment for our team

Mohamed Lotfi Sassi

CEO, olindias.com

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